Cancellation Policy

*Each booking is applicable of Rs.20 per room per night non refundable services fees.

*No Show will attract full cancellation charge unless otherwise specified.

*Early check out will attract full cancellation charge unless otherwise specifide.

Booking Notes

Policies

Checkin Instructions

General Terms & Conditions

• 1. Each country/state may have its own set of COVID-19 guidelines and restrictions. Please check with the hotel or visit the country’s/state's website for the same.
• 2. Your booking is confirmed. However, your name will be listed in the hotel’s reservation system closer to your arrival date.
• 3. Guest Photo Id must be presented at the time of check-in.
• 4. Credit card or cash deposit may be required for extra services at the time of check-in.
• 5.All extra charges will be borne by the guest directly prior to departure.
• 6. Extra-person and/or Extra-bed charges may apply and vary depending on property policy.
• 7. In case of the guest arrival delayed or postponed due to any unforeseen occurrences, additional charges will be borne by the guest.
• 8. In case of incorrect residency and nationality chosen by the user at the time of booking, additional charges may be applicable which will be borne by the guest and paid to the hotel at the time of check-in/check-out.
• 9. Any special requests are all subject to availability at the time of check-in and are not guaranteed at the time of booking (bed type, smoking room, early check-in, late check-out etc.).
• 10. Full cancellation charges are applicable on early check-out unless otherwise specified.
• 11. Hotels do not permit unmarried or unrelated couples and it is at the hotel management’s discretion to allow or cancel the booking. In such case no refund is applicable if the hotel disallows check-in.
• 12. City tax and resort fee (if any) are to be paid directly to the hotel.
• 13. If your booking offers complimentary car transfer you need to inform the hotel of your travel details 24 hours prior to check-in.
• 14. Additional GST Payment (if any) to be paid to the hotel directly by the guest.
• 14. As per RBI guidelines: in case of foreign nationals, it is mandatory to submit a passport copy of the guest. Please send a scanned copy of the guest's passport to us. Failure to comply may result in the cancellation of the booking without notice.
• 14. Bed type is preference only and is based on the availability during checkin.